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Techno/Functional SAP SME

Demonstrate understanding of SAP CRM server architecture

Job Description and Responsibilities

  • Ability to develop project plans for large implementations and lead cross-functional teams to deliver successfully to plan.
  • Participate in client requirements gathering, solution definition and proposal presentation meetings with sales pursuit team.
  • Define, develop, and actively manage implementation schedules and project budgets.
  • Manage project scope and utilize appropriate change control mechanisms from inception to closure.
  • Assemble capable personnel to form the project team, prepare team for project kickoff, develop a collaborative culture and provide coaching to optimize performance.
  • Clearly communicate realistic project delivery commitments and consistently deliver against those commitments.
  • Incorporate an appropriate level of quality audits and testing into every project.

Requirements

  • Possess 5 to 10 years of experience implementing Customer Relationship Management (CRM).  Involvement in one full SAP CRM implementation lifecycle. Experience shall also include the following:
  • Experience in SAP CRM Application and Development procedures
  • SAP CRM 2007 development experience using SAP standard tools
  • Experience working in a Solution Manager environment
  • Demonstrated knowledge of SAP CRM module offerings and its integration 
  • Experience with SAP CRM analysis, design, and documentation skills
  • Possess a Bachelor’s degree or higher in Information Systems, Computer Science, Engineering, Business, or related field.
  • Shall have ITIL Foundation Certification for either ITIL v.2 or v.3
  • Desire certification in relevant modules of SAP CRM
  • An existing right to work in the EU required