Responsible for establishing the Training curriculum
Job Description and Responsibilities
- Accountable for the deliverables to meet the end users needs
- Make recommendations for improvements
- Work closely with Process Area teams, Process Owners and business SMEs to confirm the accuracy and relevancy of the curriculum
- Obtain approval and sign-off for curriculum, training, and performance support materials from designated stakeholders
- Create new content as needed, leveraging existing project documentation, stakeholder expertise, and personal expertise
- Support Audience Analysis ensuring the delivery method and extent of content matches the audiences requirements for learning how to do their job
- Update training content based on feedback from Super Users, RunSAP support teams, training survey results, Incident Tickets, Change requests
- Create course content that is process oriented with supporting task oriented job aids, UPKs, etc.
- Coordinate with Training Services team (QA/Standards and Publication) to achieve the successful completion of materials: quality and accurate content, delivered on-time and on-budget
- Provide feedback to Training Delivery team regarding availability of content in relation to Testing, Train-the-Trainer, and end user timeline
- Meet deadlines for monthly/weekly RunSAP releases
Requirements
- Has experience with a variety of training Deliverables including: ILT, WBT, UPK, JA, Trng Environ, Practice Lab and can closely integrate course learnings across the deliverables
- Has the ability to create measurable learning objectives and Knowledge Assessment questions
- An existing right to work in the EU required