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Senior Network and Infrastructure Operations Analyst

  • Location:

    Munich, Germany

  • Contact:

    Brian O'Sullivan

  • Job type:

    Contract

  • Contact phone:

    +353 21 485 7200

  • Industry:

    Business Services

  • Contact email:

    brian_osullivan@oxfordcorp.com

Our client are looking for a Senior Network and Infrastructure Operations Analyst to assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network & telecommunications, local applications hosting, local
hardware and servers, according to business and IT needs.

Location: 2-3 days per week on site in Munich, with the remainder being remote

Fluent English and German languages required


Responsibilities
IT Infrastructure design and delivery

  • Collaborate with Regional Service Desk and IT Competency Centre resources on project.
  • Implement local IT projects.
  • Secure implementation of global projects locally.
  • Maintain understanding of technology trends and directions.

IT Infrastructure operations

  • Ensure availability and continuity of the the infrastructure services in his/her scope
  • Manage the technical solutions efficiency operated under their responsibility.
  • Involved in Incident, Problem, Change and Service Request Management.
  • Provide workarounds and solutions based on Service Level Objectives.
  • In the case of Problem Management, collaboration with IM&T Competency Centers to ensure timely corrective actions.
  • Propose or recommend IM&T Infrastructure Services modifications.
  • Refers more complex problems to problem managers and/or senior level.
  • Support Infra Analysts with their relevant activities
  • Ensure all technical Documentation is produced and kept up-to-date
  • Assist other regions to deliver "Follow the Sun" support
  • Assist in delivery of relevant DR Tests

Information Security

  • Ensure security rules implementation as per the policies.


Requirements

  • Required university degree in IT related degree.
  • Fluent in English and German
  • 4 to 5 years of experience
  • Extensive technical knowledge of IT, including networking, virtualization, storage management, backup, mobility solutions, and disaster recovery strategies for systems deployed on multiple platforms.
  • ITIL foundations or similar is a plus.
  • Knowledgeable with tooling to automate monitoring and procedures.
  • VMware/Vxrail/Vrtx "Visualization"
  • MS Windows, DNS, Active Directory,
  • Cisco switches, IPT,
  • LAN/WLAN,
  • Dell/EMC servers,
  • Netbackup, BackupExec "Backups"
  • HPE servers