Science Account Manager JOB DESCRIPTION
SUMMARY
The position of Science Account Manager is responsible for generating business and educating potential clients on the various Oxford recruitment service offerings. This position is responsible for maintaining and expanding client relations and client numbers in your personal account and to grow the number of contractors per client. Additionally it is your responsibility to track opportunities in the market to allow you to achieve your annual sales plan and its execution to maximize return on investment and profitability for the office.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
- Identify and develop potential clients and possible new markets by executing a Territory Management Plan, conducting cold calls and personal client visits and tracking hiring trends.
- Conduct sales presentations of features, benefits and cost advantages of Oxford services.
- Utilise the client and candidate contact management system. This includes documentation of all client, candidate and contract employee information in the database.
- Adhere to predetermined weekly Key Performance Indicators (KPI's) set by management and review sales performance providing management with data to support this.
- Increase job orders by identifying immediate staffing needs, making accurate and rapid quotations, negotiating agreements, and working cooperatively with recruiting to satisfy clients' requirements.
- Communicate in a timely manner to branch team members about all staffing needs and new business leads and provide support to the Recruitment team where appropriate.
- Supply clients and prospects with Oxford sales materials customised to their current and potential needs.
- Follow-up frequently with decision makers to build relationships and generate new business within a specified territory. Maintain a thorough working knowledge of all applicable government, accrediting agency, and client-specific contractual laws/requirements.
- Manage all aspects of assignments placed and the contractors at the client location. Regular quality control calls to employees every 1-2 weeks. Provide guidance and coaching to employees to ensure assignment success. As needed, ending assignments as requested by clients or employees. This also includes in person visits to the employee and client as needed to ensure assignment communication and management. Participate in various networking events such as attending exhibitions and professional society groups within the scientific community, representing Oxford.
- Gather market, competitor and customer information to allow you to identify trends within the market and to act on these and to make recommendations about potential marketing initiatives.
- Provide support to the recruitment staff when there are absences in the team
- Work closely with and ensuring accurate communications to the payroll and finance team regarding orders and payments.
- Develop and evolve a sales plan showing on-going requirements and progress towards fulfilment
- Continue to develop an extensive knowledge base of the recruitment market and business knowledge in the assigned sector and / or account, including client business profile, key players, competitors, hiring and recruitment processes, compelling events, political and environment strategies
- Any other reasonable duties that may be defined by your manager from time to time
