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Quality Management Officer

  • Location:

    Mechelen, Belgium

  • Contact:

    Ulrike De Smedt

  • Job type:


  • Contact phone:

    32 15 288034

  • Industry:


  • Contact email:

We are looking for an Officer Quality Management for a long-term mission at a biotech client.

Job description

The Quality Management (QM) Officer will provide operational support to the QM team in the management of the Quality Management System (QMS) including ProcDocs (Procedural Documents), LMS (Learning Management System) and AMS (Audit Management System) modules.  The Quality Management (QM) Officer will also provide general administrative support to the Quality Management department.


  • Operational support to QMS ProcDocs
  • Initiate and follow-up on workflows
  • Perform document format check
  • Send E-mail notifications and reminders
  • Act as First-line helpdesk function
  • Create of ProcDocs metrics reports
  • Track and follow-up of ProcDocs requests
  • Create templates
  • Operational support to QMS AMS
  • Contract management for QM vendors (auditors)
  • Data entry in AMS
  • Report filing
  • QM department administrative support:
  • Schedule departmental and cross-departmental meetings including the creation, finalization and distribution of meeting minutes
  • Organize QM staff travel
  • Maintain of QMS homepage
  • Manage and organize the QM server folders
  • Administrative follow-up of Quality Complaints


  • Previous relevant experience
  • Ability to function well in a changing, evolving environment
  • Flexible attitude
  • Fluent in English