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Manufacturing Program Manager

  • Lieu:

    Taipei, Taïwan

  • Contact:

    Michael Rownicki

  • Type de poste:


  • Téléphone de contact:

    +353 21 485 7227

  • Secteurs d’activité:

    Medical Device & Diagnostics

  • Contact E-mail:


  • Provide direct, onsite interface between Vocera and JDM/Original Design Manufacturing (ODM) partners to facilitate run-the-business metrics, demand-supply and production execution, quality/change control management and value engineering.
  • Coordinate new product design, development, manufacturing, process, test, tooling, quality, and materials readiness for new product introduction, and ramp over the product's life cycles.
  • Provide guidance on build, materials and/or resource allocation prioritization.
  • Oversight of CORM (customer-owned raw materials) and PPV on site.
  • Coordinate site visits, audits, Quality Business Reviews (QBR)/Executive Business Reviews (EBRs), etc.
  • Identify and help drive risk mitigation and cost avoidance strategies.
  • Identify and coordinate process improvements.
  • Ensure that approved ECOs and supplier-initiated change requests are implemented correctly.
  • Coordinate efforts to ensure supply continuity, cost stability and continuous improvement
  • Drive key efficiencies with supplier, support faster and more product launches.
  • Perform gap analysis to standards and helps establish best practices and document procedures, monitor audit corrective and preventive actions.
  • Identify training requirements and help guide, validate, and monitor training for current and new employees.
  • Work with purchasing and supplier base to implement supplier quality requirements (Statistical Process Control (SPC), Audit, Production Part Approval Process (PPAP), Part certification)
  • Ensure adherence to Vocera's requirements for outgoing quality.


  • Excellent organizational, written, and verbal communication skills in both English and Mandarin
  • Thrives in new & ambiguous environments, a fast an eager learner
  • Strong problem solving, analytical, and risk mitigation skills
  • Ability to decompose complex problems and provide a clear, actionable go forward plan
  • Ability to bring consensus to a cross-functional team with different objectives - skilled at identifying unifying objectives to keep team focused on project
  • Well experienced with Taiwan-based JDM development and production
  • Track record of building strong and lasting internal and external relationships
  • Creative, self-motivated, proactive, out-of-box problem solver
  • Change agent, always looking for opportunities to innovate
  • Well experienced in conducting audits and driving improvements
  • Experienced in failure analysis methodologies- 5 Why, Fishbone, 8D
  • Knowledge of various quality system methodologies such as SPC, DFMEA, PFEMA, PPAP; Control plans and part certification
  • Knowledge of manufacturing processes for molded plastic parts and electronics assembly of printed circuit boards
  • IPC certified


  • BS degree in Industrial, Manufacturing, or Electrical Engineering or related field or equivalent


  • 8+ years' experience in consumer, commercial, or enterprise (wireless) products manufactured in a joint-development ODM model
  • 5+ years in engineering related role
  • Strong understanding of both HW and SW/Firmware development methodologies
  • Successful track record of end-to-end life cycle management, particularly New Product Introduction, Sustaining, and EOL product transitions
  • Solid experience with product or project management strategies
  • Experience working with ODM partners with engineering and manufacturing in Asia
  • Experience performing Supplier Quality Management System Audits to identify risk in their production and process controls and working on and executing Quality Agreements
  • English and Mandarin speaking required
  • Ability to travel internationally up to 20% required
  • Certified Internal auditor

Nice to have:

  • Experience in supply chain with strategic sourcing or supplier development
  • Experience with low volume/high mix Tier 1/ Tier 2 CMs like Jabil, Sercomm, Fox, Flex, Pegatron, etc.
  • Experience or familiarity with ISO 9001
  • Green or Black Belt 6 Sigma qualifications
  • Knowledge of Quality Concepts (e.g., Risk Management, NC/CAPA, Statistics, MSA)

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