Senior Operations Manager (Technical Background) - MedTech Startup
Location: Cherrywood, Dublin
Schedule: 40 hours/week - Hybrid (3 days onsite / 2 days remote)
Start Date: ASAP (ideal: by 1st September, but flexible for the right candidate)
Contract: 12 months (W2)
Industry: Medical Device / HealthTech Startup
Language: English
Project Overview:
Our client is a cutting-edge MedTech startup based in Dublin, dedicated to revolutionizing patient outcomes through innovation. As they accelerate toward key clinical and commercial milestones, they are seeking a Senior Operations Manager with a strong technical background to bridge the gap between engineering, supply chain, and operations.
This is a high-impact, non-executive role suited for someone who thrives in a fast-paced startup environment, is comfortable navigating ambiguity, and is capable of putting structure and discipline around complex, technical projects.
Key Responsibilities:
- Own cross-functional project execution across engineering, supply chain, and external partners
- Translate between technical and operational teams; speak the language of engineers
- Drive day-to-day operational delivery with a proactive, hands-on approach
- Support and manage partner and supply chain relationships, including validation activities
- Oversee and maintain Quality Assurance documentation and Design History File activities
- Lead internal and external project reporting, documentation, and communications
- Assist in planning and coordinating clinical trials and collaborative projects
- Be the one to "shine a light on dark corners" - anticipate and solve problems before they arise
- Work closely with internal teams and vendors (e.g., DHL) to get products moving efficiently
- Support the business from A to Z, helping the startup scale rapidly and effectively Work directly with founders and engineering teams to bring a product from development to market
- Own and drive projects end-to-end in a highly impactful environment
- Join a passionate team aiming to deliver transformative technologies to patients faster
- Opportunity to define and shape operational excellence in a scaling startup
Desired Skills & Experience:
- Degree in Engineering or a related technical field
- 8+ years of industry experience, preferably in technical or operational roles
- Proven experience in project management across cross-functional technical teams
- Exposure to or comfort learning supply chain management in a high-tech environment
- Familiarity with quality systems, documentation processes, and operational compliance
- Experience in medical devices a plus, but not essential (not seeking traditional med device background)
Ideal Candidate Profile:
- Technically fluent - can question engineers and follow the "1s and 0s"
- Not a "tick-the-box" operator - instead, a problem solver, doer, and collaborator
- Capable of technical writing and maintaining documentation with clarity and precision
- Resilient and ambitious - comfortable with ambiguity, urgency, and hands-on work
- Startup mindset - agile, adaptable, not stuck in rigid processes
- Collaborative, yet able to manage independently without micromanagement
- A strong project manager who can manage both strategy and execution
